Restaurant The Tatami Room

Is it a safe process?

Absolutely safe. Reservations are sent straightaway to the restaurant and controlled all the time by our reservation centre.

How are the discounts and promotions applied?

Discounts and promotions are applied on the total price of the bill at the time of paying at the restaurant, unless the particular conditions of a restaurant provide otherwise

Do I need a confirmation from the restaurant?

No. Reservations are sent straightaway to the restaurant and controlled all the time by our reservation centre, so you don’t need to contact the restaurant.

What if I am late?

If your delay is more than 15 minutes, the restaurant has the right to cancel your confirmation or the conditions of the reservation. In this case, we advise you to ask the restaurant if the reservations conditions are cancelled.

How do I cancel a reservation?

Right after you make a reservation, we send you an email with all the details and a link you can use to cancel it. You can also do it from Your Reservations (at the top of the page) or from your User Area if you are registered.

Can I modify a reservation?

No. Reservations can’t be modified. If you want to modify a reservation, you must cancel it and make it again. You can also send us an email to a reservas@bcnrestaurantes.com or call us on 933 300 303 and we will arrange the changes for you.